Donor Relations Associate

Organizational Background

The Greater New Orleans Foundation has been a trusted philanthropic leader in the 13-parish Greater New Orleans region for 100 years. Our vision is to create an economically and culturally vibrant, sustainable, and just region for all, and our mission is to champion charitable giving, strengthen nonprofits, and lead civic initiatives in the Greater New Orleans region. As a community foundation, our resources are comprised of more than 1,000 charitable funds established by individuals, businesses, and organizations with a passion for charitable giving and a deep commitment to the Greater New Orleans region. As a civic leader, we bring together passionate people from nonprofits, business, government, and philanthropy to address our region’s greatest challenges.

The Foundation is an inspiring, engaging, challenging, thought-provoking, diverse, and dynamic place to work and advance your career. We pride ourselves on investing in high quality staff members and encouraging success by allowing individuals the opportunity to both contribute and enhance their skills and talents as well as to share their unique perspective as we address community challenges. Our workplace environment nurtures a diverse team and results in a broad base of staff knowledge and talent.

To learn more about the Foundation, visit www.gnof.org.

Position Summary

The Donor Relations Associate is an important team member who provides support in advancing the comprehensive philanthropic efforts of the Foundation. The Donor Relations Associate is a collaborative, detail-oriented, and motivated professional who will provide valuable administrative and technical support for the philanthropic efforts of the Foundation. This position will work closely with the Foundation’s women’s giving circle, Impact 100, serve as a key point of contact for individuals interested in establishing new donor-advised funds, and provide support to a portfolio of current fundholders. The Donor Relations Associate reports to the Vice President for Philanthropy and will work closely with colleagues in the Development and Donor Relations Department and with other team members at the Foundation to ensure the highest quality of donor engagement, stewardship, and service.

Specific responsibilities include but are not limited to:

Support the comprehensive philanthropic efforts of the Foundation by performing the following essential functions:

Cultivate, support, and steward relationships with the members of Impact 100 to ensure they maintain a philanthropic relationship with the Foundation beyond Impact 100, while also proactively identifying and qualifying new prospects who may have an interest in joining the group.
Support and steward relationships with individuals who invest in donor-advised funds, including managing incoming gifts and outgoing grants, and providing general support.
Provide support to donors and fundholders with general requests for information and technical support, including assisting with access and fund updates through the Foundation’s donor portal powered by Salesforce.
Working closely with team members in the Development and Donor Relations Department, prepare and execute an annual plan for follow-up and stewardship of Give NOLA Day donors.
Conduct prospect research to identify new prospects who may have an interest in the programs and initiatives of the Foundation or may have interest in establishing donor-advised funds or other giving vehicles at the Foundation.
Provide administrative duties and logistical support for the Foundation’s donor-focused events, such as Give NOLA Day, Spark of Philanthropy, Celebration of Black Philanthropy, annual Cambridge Associates presentation and other donor engagement events, among others.
Working closely with the Donor Relations Officer, monitor giving and biographical information updates to the Foundation’s customer relationship management (CRM) system, Salesforce, to ensure inputs are consistent and accurate
Provide support to the Vice President for Philanthropy in preparing donor communications and donor-focused collateral, scheduling and coordinating internal and external meetings on behalf of the Development and Donor Relations Department, and performing general administrative duties, as needed.
Serve as backup and staff the front desk reception area when needed.
Other duties as assigned.

Required Qualifications

Ability to manage multiple projects simultaneously and deliver results accurately and on time.
Ability to cultivate and build lasting relationships with current and prospective donors.
Ability to work independently and in a team setting.
Excellent interpersonal, oral, and written communication skills.
Excellent organizational skills and attention to detail.
Ability to exercise sound judgment and discretion in working with highly sensitive and confidential information.
Ability to establish effective relationships and communications with colleagues and team members in other departments across the Foundation.
Receptive to feedback and course corrections and a willingness to learn in a fast-paced environment.
Genuine interest in advancing the Greater New Orleans region and an understanding of and dedication to promoting the mission of the Foundation.
A demonstrated commitment to diversity, equity, and inclusion.

Experience and Education

Bachelor’s degree required.
A minimum of three (3) years of experience in a nonprofit or fund development setting and events management experience.
Excellent computer skills, including familiarity with MS Office and nonprofit CRMs (e.g. FIMS, Salesforce), and donor research tools (e.g., WealthEngine, Candid).

Compensation & Benefits

Salary range is $55,000-$60,000; starting salary will be commensurate with experience. This position is exempt, and the employee will be eligible for the Foundation’s competitive health and benefits plan including paid leave and employer-paid retirement. The Donor Relations Associate must be located in, or willing to relocate to the Greater New Orleans region.

Please submit your resume and cover letter to careers@gnof.org with the subject line, “Donor Relations Associate Search.” Only complete applications will be considered. Applications will be accepted until the position is filled.

The Greater New Orleans Foundation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.